Privacy Policy
Last updated: 9/30/2026
Bob Rugg Realty ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and real estate services.
This Privacy Policy explains how we collect, use, and protect information submitted through our website, including information provided through contact forms, property inquiries, valuation requests, and other communications.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
First and last name
Email address
Phone number
Property address
Information about your real estate needs
Messages or other information you submit through our website
Information you provide when requesting information about buying, selling, or other real estate services
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information you provide to:
Respond to your questions and requests
Provide information about real estate properties and services
Communicate with you regarding your real estate inquiry
Schedule appointments, showings, consultations, or other services
Send requested information or updates
Confirm appointments and send reminders
Notify you of schedule updates or important changes
Improve our website and services
Maintain records of communications and inquiries
3. Information Sharing
Data will not be sold or shared with third parties for promotional or marketing purposes.
We do not sell phone numbers or other personal information submitted through our website.
We may disclose information when reasonably necessary to provide requested services, operate our website or communication systems, comply with applicable law, respond to legal requests, or protect our rights and property. Service providers who assist us with website hosting, customer communication, CRM, scheduling, or other business functions may process information on our behalf and are expected to use that information only for the purposes for which it is provided.
4. SMS / Text Messaging
If you provide your phone number and opt in to receive text messages from Bob Rugg Realty, we may use SMS to communicate with you regarding your real estate inquiry and services.
Terms and Conditions
1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected].
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: Privacy Policy.
5. Your Consent
By voluntarily providing your contact information and opting in to communications, you consent to receive communications from Bob Rugg Realty through the communication methods you select, which may include phone calls, email, and text messages.
SMS consent is not a condition of purchasing goods or services.
You may withdraw your consent to text messaging at any time by replying STOP. You may request assistance by replying HELP.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to help operate the website, understand website traffic, remember preferences, and improve the user experience.
Third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.
7. Third-Party Services
Our website may contain links to third-party websites or use third-party services for functions such as property information, scheduling, analytics, forms, communications, maps, or other website features.
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing them with personal information.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect information submitted through our website from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
9. Data Retention
We retain information for as long as reasonably necessary to provide requested services, maintain business and transaction records, comply with legal or regulatory obligations, resolve disputes, and enforce our agreements.
10. Your Privacy Choices
You may contact us to:
Request information about the personal information we have collected about you
Request correction of inaccurate information
Request that we stop sending certain communications
Withdraw consent to SMS communications
Ask questions about how your information is used
You may opt out of SMS communications at any time by replying STOP.
11. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
When changes are made, the updated policy will be posted on this page with a revised effective date.
13. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.
Bob Rugg Realty
Sun City, Georgetown, TX
Website: https://bobsellssuncity.com/
Email: [email protected]
Phone: (817) 266-2357
Trusted local real estate guidance for retirees looking to simplify, upgrade, and enjoy the Sun City lifestyle.
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